Delivery & Return Policy
Delivery Policy:
1. Processing Time:
Orders are typically processed within 1-2 business days after order confirmation. However, please allow up to 5-7 business days during peak seasons or promotional periods.
2. Shipping Methods:
Leopard Courier Service
3. Delivery Charges:
Free Delivery
4. Delivery Timeframe:
The estimated delivery timeframes vary depending on factors such as destination, and unforeseen circumstances (e.g., natural disasters, customs delays). While we strive to deliver your order within the estimated timeframe, we cannot guarantee exact delivery dates.
5. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email. You can click on WhatsApp icon and chat to monitor the status of your delivery online. We also provide you tracking ID to track order.
Return Policy:
1. No Returns Accepted:
We regret to inform you that we do not accept returns. All sales are final. Please carefully review your order before completing your purchase.
2. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue as quickly as possible, whether through a replacement or refund for the damaged or defective item.
3. Contact Us:
If you have any questions or concerns about our return policy or need assistance with a damaged or defective item, please don't hesitate to contact our customer service team. We're here to help!